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General Terms&Conditions

Turkey

General Terms&Conditions

General Terms&Conditions

General Terms&Conditions  - ISTANBUL Istanbul Daily City Tours
General Terms&Conditions
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  • Program and Price
GENERAL INFORMATION & CONDITIONS
  • Tour fees include A/C transportation, guidance in multiple languages, entrance fees and mentioned meals/drinks,
  • 30% discount for children below the age 7, free for the ages of 0-2,
  • You can make your own combination of proper tours offered,
  • We kindly request our guests to be ready by the hotel’s reception 10 minutes before departure time,
  • Courtesy transfers from/to in-city hotels. Pick-up transfers may last from 45 minutes to 1 hour due to heavy traffic. Guests who prefer not to spend time at courtesy transfers should be ready at tour departure point 10 minutes before given departure time,
  • No smoking on our tours but all tours make frequent stops,
  • Cancellation is not possible in the last 24 hours. There will be no refund for any unused portion of any tour program,
  • Haktours reserves the right to alter, postpone or cancel the tour without prior notice due to unforeseen circumstances,
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  • Haktours disclaims any responsibility and shall not pay any indemnity or reimbursement in the event that certain  
  • museums or monuments included in the program could not be visited with any reason beyond control,
  • Haktours will be under no obligation or liability in case the Bosphorus Tour is to be made, by any reason, with Maritime Lines
  • boat instead of private motorboat of Haktours,
  • Haktours is not responsible for any loss or theft of personal belongings during the tour,
  • Guests are to be promptly on time at the meeting points given by the tour guide. Tours will proceed without waiting the delayers,
  • Tour programs and prices may change without prior notice. Any increase in museum entrance fees will be reflected in the prices.

CLOSED
  • Hagia Sophia on Monday replaced with Underground (Basilica) Cistern
  • Blue Mosque visited from outside on Friday mornings because of Friday Noon Pray
  • Grand Covered Bazaar on Sunday replaced with authentic shops
  • Topkapı Palace on Tuesday replaced with Tour to Byzantium
  • Sultan Tombs on Monday replaced with Little Hagia Sophia (St. Sergius & Bacchus)
  • Dolmabahçe Palace on Monday replaced with Eyüp + Pierre Loti Coffee House + Miniatürk,
  • St. Savior in Chora (Kariye Museum) on Wednesday
 
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